Starting point
Many companies know a calculated number of hours but not the associated tasks. This can turn support into time administration and leave gaps during projects or change.
Two connected elements
Basic support covers recurring core tasks of the occupational physician and safety specialist. Company-specific support adds needs arising from particular hazards, projects, change or temporary activities.
- basic support as the recurring foundation
- company-specific support for actual additional need
- task-based allocation between physician and specialist
- review after relevant change
Common mistakes
Support becomes ineffective when time is allocated without a task plan, or when changes have no effect on the service scope. A rigid 50/50 split can also miss the actual needs.
Practical example
A stable production site plans a building modification and introduces new hazardous substances. Recurring tasks remain in basic support; planning, substance review and change support are added as company-specific work.
Annual planning checklist
Check the support group, planned changes, incident data, task allocation, expected outputs and documentation, then review the plan annually and after relevant events.
Frequently asked questions
Is basic support a freely usable time budget?
No. Time is linked to defined tasks and should be allocated according to actual need.
When should company-specific support change?
Review it when processes, equipment, locations, projects, hazards or incident patterns change.
Technical foundations
The specific operational and project situation must always be assessed.